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Policies and Procedures*
Homework: Prep Corps students will be assigned homework at the end of each tutorial session. We are aware that students have other responsibilities, and accordingly will not assign copious amounts of homework. However, we ask that the homework assigned be completed prior to the next tutoring session so that the time spent with students is spent most efficiently. Parents can be helpful in reminding students of their homework assignment.
Attendance and Cancellation: At the end of each session, students will be made aware of his or her next tutoring session. If there is confusion about the time (and/or place) of the next appointment, it is the student’s responsibility to call and verify the appointment. Prep Corps is flexible, however flexibility is only possible where there is advance notice. Therefore, if a student needs to cancel or reschedule an appointment, he or she should call as soon as this need becomes apparent.
Cancellations made with less than 24 hours notice will result in the client being billed the full amount of the session. In a case of an emergency Prep Corps will waive this policy. If a student cancels two times without notice, Prep Corps reserves the right to reschedule the time allotted to the student.
Consultations: Extended consultations about a student's progress can take place during the last ten minutes of a session when possible or be scheduled to occur via phone for which the client will be billed in 15 minute increments at half of the current tutor rate.
Privacy: Prep Corps respects the privacy of its students. Students can rest assured that their test scores will not be shared with other students. Students should be aware that their parents will be kept apprised of their progress by their tutor.
*This information is subject to change. Clients sign Prep Corps Tutorial Agreement at time of registration that reflects the above policies and procedures as well as an agreed price and terms.
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